uch of my last twenty years in business involved learning to write. Oh, not the whole thing about wine-dark seas and such; I already know how to wax descriptively. No, in this case, it was to write informatively. I was having to manage compliance issues across an organization situated across the globe. In this, email was the tool of choice; my requests and corrections involved too many people to one-on-one with a phone. However, to keep from having my email turn into a long thread of postings and counter-postings, I had to learn to make sure that information was conveyed […]